Change & Return Policy
At Alegria Fashion , your satisfaction is our priority. If for any reason you are not completely satisfied with your order, we have a simple exchange process to ensure you find the right product for you.
Changes
- We accept exchanges for products within 15 days from the date of receipt of the order.
- Exchanges are only accepted for products that have not been used, are not damaged, and are in their original condition with their label.
- To exchange a product, please contact our customer service at 2391110252 within 15 days to learn about the procedure.
Refund Policy
- Please note that we do not offer refunds. You can choose products of equal value or exchange for another product according to the above instructions.
Shipping Costs
- The cost of shipping for returns and exchanges is the responsibility of the customer.
- In the event of an exchange, the customer is responsible for the new shipping costs for sending the new product.
Requirements for Return or Exchange
- Products must be returned in their original condition and in the same packaging.
- Products that have been opened, used, or tampered with in any way are excluded from the return policy.